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PRIVACY POLICY & TERMS of SERVICE

SOS Service has always protected our client's rights to privacy.  Your personal information, how it is used and shared is protected by our professional standards of confidentiality.  We appreciate your trust that we will continue do so.  By contracting SOS Service, you are accepting the practices described in this Privacy Notice.


Protecting the Confidentiality and Security of Current and Former Clients' Information


We retain records relating to professional services that we provide so that we are better able to provide you with professional services, responding to requests, create client profiles, and communicate with you and, in some cases, to comply with professional guidelines. In order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with professional standards.  When you update information, we keep a copy of the prior version for our records.


Nonpublic Personal Information We Collect

We collect nonpublic personal information about you that is provided to us by you or obtained by us with your authorization.  We provide information to third party entities only as described below.


Parties to Whom We Disclose Information

Sub-Contractors:

We engage partner companies and individuals to perform enhanced services on our behalf.  When our client contracts for these services, we will share only the information necessary for our partner company to provide contracted services.  These parties do not have permission to retain, share, store or use personally identifiable information that you provide to SOS Service for any secondary purposes and we stress the confidentiality of information shared.

Legal Compliance:
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of SOS Service, our users, or others.

Links: SOS Service's web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site.

Please forward any concerns regarding links and/or disabled links to info@sosservice.org.

Children: SOS Service does not sell services for purchase by children. If you are under 18, you may use our services only with involvement of a parent or guardian.

Conditions of Use/Revisions: If you choose to visit SOS Service's web site, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at SOS Service, please send us a thorough description to info@SOSservice.org, and we will try to resolve it. Our business changes constantly. This will change from time to time, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use.

SOS SERVICE DISCLAIMER

SOS Service (represents SOS Service and it's owner Tammy Stewart) may change the terms, conditions and operation of this web site at anytime. By using this service the user agrees to the terms of this disclaimer and further waives any rights or claims it may have against SOS Service.

The content available through SOS Service web site is the sole property of SOS Service or its advertisers, suppliers or licensors and is protected by patent, copyright, trademark and other intellectual property laws. Except as otherwise explicitly agreed in writing, SOS Service-owned content received through their web site may be downloaded, displayed, and printed for your personal, non-commercial use only. Content owned by SOS Service advertisers, suppliers or licensors may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through SOS Service web site to anyone, including but not limited to others in the same company or organization without SOS Service's express prior written consent.

SOS Service provides assistance services to small business and professional individuals and makes no guarantees regarding the opportunities listed on its web site, print materials, advice, and other resources, and is not responsible for the wages, safety, working conditions, or other aspects of user employment/future employment. It is the sole responsibility of the user to take the necessary precautions/actions when interviewing for and accepting part-time/full-time employment, to insure their individual business/personal success and outcome. SOS Service shall not be responsible or liable, directly or indirectly, for any direct or indirect damage or loss caused by or in connection with use of or reliance on any such content, products or services provided by SOS Service.

In addition, SOS Service has provided links to Internet web sites that are maintained by third parties, over which SOS Service has no control.  SOS Service is not responsible or liable for the content, products, services, guarantees or other materials on or made available through the web links to other web sites. The opinions and views associated with the web sites are not necessarily those of SOS Service. SOS Service shall not be responsible or liable, directly or indirectly, for any direct or indirect damage or loss caused by or in connection with use of or reliance on any such content, products, or services available on or through such sites.

YOU ACKNOWLEDGE THAT THIRD PARTY/ENTITIES PRODUCT AND/OR SERVICE PROVIDERS MAY ADVERTISE THEIR PRODUCTS AND/OR SERVICES ON SOS SERVICE WEB SITE AND THAT SOS SERVICE MAY FORM PARTNERSHIPS OR ALLIANCES WITH THIRD PARTY/ENTITIES VENDORS/SERVICE PROVIDERS FROM TIME TO TIME IN ORDER TO FACILITATE THE PROVISION OF PRODUCTS AND/OR SERVICES TO YOU. HOWEVER, YOU ACKNOWLEDGE AND AGREE THAT AT NO TIME IS SOS SERVICE MAKING ANY REPRESENTATION OR WARRANTY REGARDING ANY THIRD PARTY/ENTITIES' PRODUCTS OR SERVICES, NOR WILL SOS SERVICE BE LIABLE TO YOU OR ANY THIRD PARTY/ENTITIES FOR ANY CLAIMS ARISING FROM OR IN CONNECTION WITH THIRD PARTY/ENTITIES' PRODUCTS AND/OR SERVICES.  YOU HEREBY DISCLAIM AND WAIVE ANY RIGHTS AND CLAIMS YOU MAY HAVE AGAINST SOS SERVICE WITH RESPECT TO THIRD PARTY/ENTITIES PRODUCTS AND/OR SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

CONTRACT & FEE SCHEDULE

SOS Service will deliver your project as collectively agreed upon.  If for some reason that a project is undeliverable within the deadline specified and is not related to client delay, final billing will be adjusted to reflect a 5% discount.

To clearly define our business relationship and to prevent confusion pertaining to payroll taxation, prior to work commencing under any fee schedule, a signed contract agreement will be required.

Estimates and quoted are valid and honored thirty (30) days from date on estimate. 

HOURLY FEE SCHEDULE- Fees are rounded to the nearest 15 minute increment.  You will receive an invoice bi-weekly or upon completion of assignment/project via e-mail.  Payment is due no later than 10 days from invoice date.  Please see LATE PAYMENTS.

PROJECT FEE SCHEDULE- Work contracted on a project basis requires a 50% deposit prior to work commencing.  Balance is due upon completion.  Payment is due no later than 10 days from invoice date.  Please see LATE PAYMENTS.

RETAINER FEE SCHEDULE- A retainer option is available for long term assignments or on a continuing basis. Work may begin after an agreement contract is signed and retainer fee is received.  Retainer fees apply to the month specified in the signed agreement contract.  If the hours allotted per the agreement contract are unused, a maximum of three unused, paid hours are subject to rollover hours.  If over hours occur, exceeding hours will be calculated at hourly and will be billed in the next bi-weekly billing cycle.  Payment is due no later than 10 days from invoice date.  Please see LATE PAYMENTS.

REFUNDS

Conditions: Full Refund
A request for refund must be received in writing.  A written request via e-mail is acceptable.  A full refund will be granted within 48 hours of receipt of deposit.  A full refund will be granted if work has not commenced.  Full refunds apply only to project based work.

Conditions: Partial Refund
A request for refund must be received in writing.  A written request via e-mail is acceptable.  A partial refund will be granted for work in progress within 48 hours of receipt of deposit.  Refund will be prorated at hourly rate of level of work requested for actual time spent on project.  Partial refunds apply only to project based work.

Fees charged on a retainer basis are non-refundable.  Fees charged on an hourly basis are non-refundable.

LATE PAYMENTS
A late payment is defined as a payment received on the 11th day after the date on the invoice.  Late payments will incur a late fee and work in progress will be held until payment is received.

ROLLOVER HOURS

Rollover hours refer to retainer option and are defined as unused hours in 1 calendar month. 

SOS SERVICE LIMITATION OF LIABILITY
WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS PROVIDE SOSSERVICE WEB SITE AND OUR SERVICES"AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTY OF NON-INFRINGEMENT.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS.

WITHOUT LIMITING THE FOREGOING, SOS SERVICE SHALL NOT BE LIABLE TO YOU OR YOUR BUSINESS FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOST OR IMPUTED PROFITS OR ROYALTIES ARISING OUT OF THE USE OF THIS SITE OR ANY GOODS OR SERVICES PROVIDED, WHETHER FOR BREACH OF WARRANTY OR ANY OBLIGATION ARISING THEREFROM OR OTHERWISE, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY) AND IRRESPECTIVE OF WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. EACH PARTY HEREBY WAIVES ANY CLAIMS THAT THESE EXCLUSIONS DEPRIVE SUCH PARTY OF AN ADEQUATE REMEDY.
SOS SERVICE DISCLAIMER/ PRIVACY POLICY
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